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Job description
We are looking for future Client Relationship Advisors to advise, take charge of, and respond to incoming calls in a personalized manner and position additional sales.
Your mission is to advise, take charge of, and respond to incoming calls in a personalized manner and position additional sales.
Strong listening capacity, ease of communication, ability to show empathy to detect the needs of each client, and proficiency in computer tools are required.
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Corporate Services • Tech, Software & IT Services
Konecta is a global business process outsourcing specialist that delivers end‑to‑end customer management solutions, including acquisition, retention, service, technical support, and collections. Leveraging digital platforms, AI, analytics, cloud and automation, the company tailors its offerings to the specific needs of sectors such as telecommunications, energy, banking, mobility, retail and e‑commerce. With a workforce of 109,000 employees operating in 40 languages across 28 countries, Konecta generates roughly €2 billion in annual revenue and serves over 500 major clients. Its value proposition centers on combining deep expertise in customer experience with innovative technology to improve efficiency, drive growth, and sustain long‑term client relationships.