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Job description
As Operations Manager, you will be a key player in the performance and growth of our activities, ensuring customer satisfaction, optimizing operational performance, and actively contributing to revenue growth.
Develop and retain clients, build lasting partnerships, identify new growth opportunities, and pilot operational performance.
You will have a direct impact on your activity's performance, develop your skills, and benefit from real career prospects in a dynamic and multicultural environment.
Company
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Corporate Services • Tech, Software & IT Services
Konecta is a global business process outsourcing specialist that delivers end‑to‑end customer management solutions, including acquisition, retention, service, technical support, and collections. Leveraging digital platforms, AI, analytics, cloud and automation, the company tailors its offerings to the specific needs of sectors such as telecommunications, energy, banking, mobility, retail and e‑commerce. With a workforce of 109,000 employees operating in 40 languages across 28 countries, Konecta generates roughly €2 billion in annual revenue and serves over 500 major clients. Its value proposition centers on combining deep expertise in customer experience with innovative technology to improve efficiency, drive growth, and sustain long‑term client relationships.