Help Desk Technician

Tuknik Government Services is seeking a Help Desk Technician to support TGS and our government customer in Baltimore, MD. The candidate will work in a Call Center environment, providing detailed documentation of reported incidents utilizing ServiceNow. The position requires a Public Trust clearance and a minimum of one year Call Center/Helpdesk experience.

Requirements

• Lift and carry up to 50 pounds
• Navigate from the parking lot to the entrance and then to the designated workspace
• Work a minimum of 8 hours with a 30-minute lunch break
• Sit or stand for a minimum of 8 hours with a 30-minute lunch break
• Great Written and Communication Skills
• Must live within 2 hours travel of the designated call center

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401K with company matching
• Flexible spending accounts
• Paid holidays
• Three weeks paid time off