Service Delivery Officer-BRANCH BANKING-Branch Banking

The Service Delivery Officer will handle customer service requests, generate business MIS, ensure compliance and regulatory adherence, and coordinate account opening with relevant departments. They will manage customer complaints and resolve them within a stipulated time frame.

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers
• Excellent communication skills with a customer service orientation
• Good knowledge of Microsoft excels
• Understanding of banking norms and processes