Technical Support Specialist

Kyndryl is hiring a Technical Support Specialist to provide first-line technical support to B2B clients, troubleshoot issues, and deliver excellent customer service.

Requirements

• Excellent verbal & written English communication
• Strong customer service and troubleshooting skills
• Knowledge of Windows, macOS, O365, VMware, Networking, Internet Security, and Collaboration tools
• Familiarity with IT ticketing systems
• Multilingual ability is a plus

Benefits

• Comprehensive training programs
• Free certifications
• Career growth opportunities
• Dynamic, hybrid-friendly culture
• Be Well programs for financial, mental, physical, and social health