Analyste support aux opérations (temporaire 6 mois)

Temporary Operations Analyst position available at La Presse, a non-profit information media organization, responsible for supporting digital platforms and contributing to business continuity.

Requirements

• Hold a DEC in computer science or equivalent training and experience
• Have four (4) years of experience in an operations support role
• Master ITSM ticket management tools and administer Atlassian solution suite
• Apply ITIL-based processes
• Maintain an active watch and a great interest in emerging technologies (Web, Mobile, AI, Cloud)
• Demonstrate a strong motivation for complex problem-solving
• Work effectively under pressure during incident management
• Collaborate and communicate proactively within a team
• Master French and English, both orally and in writing

Benefits

• Comprehensive collective insurance
• Retirement plan with advantages
• Access to telemedicine
• Employee and family support program