Engagement Manager (NYC)

LangChain is hiring an Engagement Manager to join their Professional Services team. The role involves managing multiple concurrent technical engagements, ensuring successful delivery of Professional Services projects for enterprise customers. The ideal candidate will have 5+ years of engagement or project management experience, strong customer communication and relationship management skills, and experience coordinating cross-functional technical teams.

Requirements

• 5+ years of engagement or project management experience
• Strong experience working with enterprise customers and leading customer-facing communication
• Ability to manage 5–8 concurrent technical engagements simultaneously
• Experience coordinating cross-functional technical teams
• Project management tools such as Linear, Jira, Asana, or similar
• Experience with scope change management and complex stakeholder dynamics
• Start-up DNA and ability to thrive in fast-paced, ambiguous environments

Benefits

• Competitive compensation
• Variable compensation for relevant roles
• Meaningful equity
• Benefits, and perks
• Medical, dental, and vision coverage
• Flexible vacation
• 401(k) plan
• Life insurance