Guest Service Agent - Cordis, Hong Kong
Langham Hospitality GroupHong Kong
Posted February 5, 2026
Full Time
About the Company
Langham Hospitality Group (LHG) is a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo.
Job Description
Cordis, Hong Kong is a 5-star hotel seeking a Guest Service Agent to assist in Front Office operations and deliver exceptional customer service. The ideal candidate will have related customer service experience, good communication skills, and be tech-savvy.
Requirements
- Assist in Front Office operations in a successful 5-star hotel
- Deliver customer service based on hotel standard and procedures
- Conduct up-selling and cross-selling to maximize hotel revenue
Benefits
- Open culture
- Agile career opportunities
- Global growth opportunities with 35+ new hotel openings in pipeline
- Free duty meals
- Free staff accommodation in overseas hotels
- Life, medical/dental, hospitalisation insurance, and more
