Guest Service Agent - Cordis, Hong Kong

Cordis, Hong Kong is a 5-star hotel seeking a Guest Service Agent to assist in Front Office operations and deliver exceptional customer service. The ideal candidate will have related customer service experience, good communication skills, and be tech-savvy.

Requirements

• Assist in Front Office operations in a successful 5-star hotel
• Deliver customer service based on hotel standard and procedures
• Conduct up-selling and cross-selling to maximize hotel revenue

Benefits

• Open culture
• Agile career opportunities
• Global growth opportunities with 35+ new hotel openings in pipeline
• Free duty meals
• Free staff accommodation in overseas hotels
• Life, medical/dental, hospitalisation insurance, and more