Houseperson

Responsible delivery and pick up of linen, striping rooms and the cleaning of all common/public areas in accordance with the established quality standards as well as assisting with guest needs.

Requirements

• Supply suites with proper supplies.
• Provide assistance to guests on an as-needed basis with delivery of amenities and other special requests.
• Maintain the cleanliness of corridors, stairwells, trash closets and working areas.
• Maintain storage closets clean and organize.
• Deliver linen and supply bags to units.
• Remove soiled linens and trash from units.
• Report unit maintenance issues as per company procedure.
• Operate Golf carts where needed and ensure maintenance is performed as necessary.
• Walk all assigned buildings or floors to ensure all are free of linen, trash or equipment.
• Report all lost and found items to Executive Housekeeper.
• Move furniture as directed.
• Use supplies and equipment efficiently and effectively.
• Perform inventories on linens and supplies or assist when needed.
• Assist resort guests and owners to include solving complaints promptly.
• Preps rooms for cleaning after guest check out
• Properly disposes of used items from guests visit
• Cleans and freshens all common areas/public areas and amenities
• Cleans floors-vacuuming, shampooing, sweep, mop, buff
• Completes help desk tickets as assigned
• Adheres to all Housekeeping and Legacy Vacation Club policies, standards and guidelines
• Assists in the General Clean & Preventative Maintenance (GCPM) process
• Comply with all Risk/Safety guidelines and procedures
• Complete various additional tasks and assignments as needed