Field Service Technician I

The Field Service Technician I position involves performing customer support activities, installing, modifying, and repairing complex equipment and systems, and conducting on-site installation and testing of equipment. The role requires excellent communication and customer service skills, with a strong orientation towards teamwork and customer focus. The successful candidate will be responsible for managing resources, maintaining schedules, and coordinating repair activities to ensure adherence to contractual service level agreements (SLAs).

Requirements

• Related Trade experience (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
• Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
• Minimum of 2 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
• Ability to lift/carry 50 lbs.
• Ability to push/pull 200 lbs.
• Ability to move/manipulate equipment weighing up to 1000 lbs.
• Frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility
• Ability to work safely and follow safety precautions in extreme environments (temperature, humidity, noise, confined spaces, etc.) around dangerous industrial equipment

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance