Field Solutions Engineer
Level 10, LLCUnited States
Posted July 2, 2024
Full Time
About the Company
Level 10, LLC is a technology services firm that procures, deploys, and supports IT solutions for major national retailers and restaurants. The company offers field technician support, computer and POS equipment repair, and maintenance services to ensure reliable operations for its clients.
Job Description
Level 10 is seeking a Field Solutions Engineer to deliver technical expertise, customized solutions, and excellent customer support to complex technology implementations. This role focuses on ensuring successful adoption and maintenance of complex solutions in diverse customer environments, involving consultation, design, implementation, testing, training, and collaboration. The IT department is composed of Field Solutions Manager, Field Solutions Engineer Lead, and Field Solutions Engineers.
Requirements
- Technical consultation with customers
- Solution design and architecture
- Implementation and deployment of solutions
- Testing and validation of solutions
- Customer training and support
- Collaboration with product development
- Documentation and reporting
