Field Solutions Engineer

Level 10 is seeking a Field Solutions Engineer to deliver technical expertise, customized solutions, and excellent customer support to complex technology implementations. This role focuses on ensuring successful adoption and maintenance of complex solutions in diverse customer environments, involving consultation, design, implementation, testing, training, and collaboration. The IT department is composed of Field Solutions Manager, Field Solutions Engineer Lead, and Field Solutions Engineers.

Requirements

• Technical consultation with customers
• Solution design and architecture
• Implementation and deployment of solutions
• Testing and validation of solutions
• Customer training and support
• Collaboration with product development
• Documentation and reporting