
Job description
As a Lead Engineer – AI Agents, you will play a critical role in building the scalable backend systems that power Level AI’s next-generation AI Agents. These systems operate in real-time, high-volume enterprise environments and are central to delivering intelligent, production-grade AI experiences.
Design and build scalable backend systems powering AI Agents, develop agent orchestration frameworks, build systems for agent memory and context management, architect low-latency inference pipelines, implement evaluation frameworks, and enable continuous improvement loops for AI agents in production.
You will work at the intersection of distributed systems, cloud infrastructure, and AI-powered applications, bringing agentic AI capabilities into production at scale. You will partner closely with Applied AI / ML teams to productionize models and agent behaviors, and collaborate with Product and Solutions teams to translate real customer workflows into agentic systems.
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Company

Tech, Software & IT Services
Level AI delivers AI-native solutions that streamline sales and customer service operations, boosting efficiency, productivity, and scalability. By automating routine tasks, empowering agents, and providing real‑time customer assistance, the company helps clients exceed expectations and achieve profitable growth. Its data‑driven business intelligence layer offers actionable insights that inform strategy and drive performance. Trusted by industry leaders such as **Affirm**, Carta, Vista, Toast, Swiss Re, and ezCater, Level AI distinguishes itself through cutting‑edge technology and a customer‑centric approach.