Customer Service Representative

Role Overview

Communicate with customers to answer questions, resolve problems, and determine product/service needs. Work with customers, coworkers, and patients to provide education and support.

What You Will Do

Communicate with customers via phone, assess customer needs, answer questions, and document calls. Enter customer orders, update demographic information, and read/analyze documents.

Why It Might Be a Fit

Must have strong communication skills, ability to work with others, and basic math skills. High school diploma or equivalent required, with some experience or training preferred.

Requirements

• High School Diploma or General Education Diploma (GED)
• One to three months related experience and/or training
• Computer entry skills
• Licensing requirements for specific location