Client Care Associate (Receptionist)

City Vets are looking for an enthusiastic and compassionate receptionist to join their friendly and forward-thinking team. In this role, you will have the opportunity to enhance your customer service skills and work closely with the Client Care Manager to deliver an outstanding experience for clients and visitors.

Requirements

• Greeting clients and their pets with a friendly and helpful manner
• Diary management
• Maintaining accurate client records in line with data protection regulations
• Day to day administrative duties
• Communicating with clients, colleagues, and the wider business face-to-face, through email and telephone
• Maintaining the organisation and hygiene standards of the reception areas
• Processing payments in various forms
• Processing repeat medication requests

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Enhanced sickness pay
• Enhanced equal family leave
• Recruitment referral reward scheme
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme