Metered Utilities Specialist

Role Overview

Manage customer utilities and rate reviews, requiring research, data analysis, and project management skills. Work in a fast-paced environment with multiple projects and customers.

What You Will Do

Accurately read and interpret utility tariff sheets, manage projects, and build relationships with customers. Analyze data trends and find anomalies.

Why It Might Be a Fit

Strong analytical and diagnostic skills, excellent customer service, and ability to multitask and prioritize projects. Self-starter with strong verbal and written communication skills.

Requirements

• Core functional knowledge of utility operations and rate schedules
• Ability to accurately read and interpret utility tariff sheets
• Foundational understanding of utility billing process and regulatory compliance
• Experience calculating and interpreting utility usage
• Excellent customer service
• Strong diagnostic skills with ability to research, troubleshoot and logically determine solutions
• Highly organized and detail oriented
• Ability to multi-task and prioritize multiple projects and appointments in a fast-paced environment
• Self-starter
• Ability to ask appropriate discovery questions to gather project requirements
• Strong analytical skills
• Ability to navigate websites and investigate for project usage

Benefits

• Health, dental, & vision insurance
• Wellness program with rewards for healthy activities
• 401(K) with employer match
• Annual company bonus
• 10 paid company holidays
• Paid time off
• Life insurance
• Paid medical leave/disability insurance
• Paid paternal leave