System Administrator Associate

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures.

Requirements

• Act as the first point of contact for internal IT support via phone, email, and chat
• Install, configure, and maintain laptops, desktops, peripherals, and mobile devices
• Troubleshoot hardware, software, and connectivity issues, escalating when necessary
• Track and resolve Help Desk tickets within agreed service levels
• Support office IT operations, including conference room and A/V setup
• Perform regular maintenance, software updates, and system patching
• Collaborate with vendors and service providers to resolve issues
• Maintain accurate documentation of assets, incidents, and standard procedures

Benefits

• Excellent medical benefits, including family plan
• Paid Time Off (PTO) plus India public holidays
• Competitive salary
• Combined Onsite and Remote Work