Join Lubrizol as a Supply Chain - Customer Experience Intern and shape the future with us. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.
Requirements
- Order management
- Process requests and deliveries for free of charge samples with appropriate approvals and following established policies, procedures and tools.
- After-sales support through close monitoring and processing of rebates and claim.
- Contribute positively to CX KPI targets (delivery as request, e-Commerce, QS resolved rate, etc.)
- Work with commercial, DP/SP to manage customers’ behavior
- Participate in customer experience projects for system and process transformation.
- Analyze historical data to identify improvement opportunities(BOBJ, PBI)
Benefits
- Company culture with inclusive values and a commitment to safety
- Global talent with a passion for science and innovation
- Opportunities to make a real impact and drive results