Supply Chain - Customer Experience Intern

Join Lubrizol as a Supply Chain - Customer Experience Intern and shape the future with us. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

Requirements

• Order management
• Process requests and deliveries for free of charge samples with appropriate approvals and following established policies, procedures and tools.
• After-sales support through close monitoring and processing of rebates and claim.
• Contribute positively to CX KPI targets (delivery as request, e-Commerce, QS resolved rate, etc.)
• Work with commercial, DP/SP to manage customers’ behavior
• Participate in customer experience projects for system and process transformation.
• Analyze historical data to identify improvement opportunities(BOBJ, PBI)

Benefits

• Company culture with inclusive values and a commitment to safety
• Global talent with a passion for science and innovation
• Opportunities to make a real impact and drive results