Vehicle Software Support Engineer

Role Overview

Lucid is seeking a proactive and technically strong Software Support Engineer to support internal development fleets and customer vehicles in a fast-paced engineering environment.

What You Will Do

Provide hands-on technical support for internal development units, fleet vehicles, and customer vehicles, operate within a production line and engineering environment to support system readiness and issue resolution, and partner closely with software, hardware, validation, manufacturing, and quality teams to troubleshoot and resolve complex system-level issues.

Why It Might Be a Fit

You will work alongside accomplished minds in the industry, have a competitive salary, and be part of a community for innovators who want to make an immediate and significant impact.

Requirements

• Bachelor's degree in software engineering, Computer Engineering, Electrical Engineering, Information Systems
• At least 5 years of professional experience
• Strong experience performing root cause analysis and troubleshooting in complex technical systems (software, hardware, or integrated environments)
• Experience working in environments where issues must be diagnosed across multiple interacting systems or components
• Ability to analyze logs, telemetry, or system data to identify issues and drive resolution
• Experience supporting system validation, testing, or production environments
• Solid understanding of system behavior, failure modes, and debugging methodologies
• Familiarity with software development lifecycle concepts, system integration, and release processes
• Strong communication and collaboration skills, with the ability to work cross-functionally
• Customer-focused mindset with the ability to operate effectively in a fast-paced environment
• Ability to work independently with strong ownership, accountability, and initiative
• Collaborative team player with a willingness to learn new technologies and adapt quickly

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• Vacation
• 401k
• Equity program
• Discretionary annual incentive program