Customer Success Manager (all genders)

We are looking for a passionate and motivated Customer Success Manager to join our team in Berlin. As a Customer Success Manager, you will be responsible for leading onboarding of new users, building customer relationships, and ensuring they achieve operational excellence.

Requirements

• Onboarding & Activation
• Customer Retention & Development
• Product Training
• Consulting
• Product Feedback
• Proactive Support
• Upselling
• Reporting

Benefits

• Yearly learning budget of 500€
• Monthly food allowance of 50€
• Urban Sports Club membership
• Free food
• Flexible working hours and home office options
• International team with flat hierarchies and open feedback