Operations Coordinator

Role Overview

MaidPro is seeking an organized, dependable, and customer-focused Operations Coordinator to support our growing team. This role is responsible for assisting with daily office operations, customer communication, scheduling coordination, staffing support, and sales follow-up in a fast-paced environment.

What You Will Do

Assist with daily office operations and scheduling coordination, handle incoming customer inquiries, provide phone estimates, and assist with converting prospective clients into recurring customers.

Why It Might Be a Fit

The ideal candidate is professional, detail-oriented, comfortable multitasking, and confident communicating with both employees and clients. This position plays an important role in helping maintain efficient operations while supporting excellent customer service and company growth.

Requirements

• Strong communication and customer service skills
• Comfortable speaking with prospective clients by phone
• Excellent organizational and multitasking abilities
• Professional, dependable, and solution-oriented mindset
• Ability to remain calm and solution-focused in a fast-paced environment
• Comfortable handling confidential information
• Computer proficiency including email, scheduling systems, and basic office software
• Previous office, operations, staffing, customer service, or administrative experience preferred

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development