Director of Customer Success

Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable local power generation technology. The company is seeking a Director of Customer Success to own the customer experience following system commissioning.

Requirements

• 10+ years of experience in Customer Success, Account Management, Technical Program Management, or similar roles
• Experience managing complex, technical B2B customer relationships
• Proven ability to work cross-functionally with engineering, product, and operations teams
• Strong communication skills, with the ability to convey technical concepts clearly

Benefits

• Pre-IPO stock options
• Benefits