The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients, mentoring sales staff on product knowledge, and be the go-to resource for all technical requests during the pre-sales phase.
Requirements
- Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
- Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
- Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
- Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
- Stay informed on product updates and incorporate the latest functionality into demos, as needed.
- Build trust with customer stakeholders based on product and functional expertise.
- Learn to anticipate customer needs and present possible Sales with MaintainX.
- Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
- Develop and launch new sales assets and collateral.
- Keep existing sales assets and collateral up-to-date.
- Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
- Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.
Benefits
- Competitive salary
- Meaningful equity opportunities
- Healthcare, dental, and vision coverage
- 401(k) / RRSP enrollment program
- Take what you need PTO
