IT Support Engineer (Remote)

As an IT Support Engineer, you will engage directly with IT customers to resolve IT issues, have excellent customer facing experience, and be flexible given the dynamic nature of the IT business.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent industry experience
• 3+ years of experience in a similar IT support environment
• Proficient in Active Directory and Azure Active Directory
• Experience with Microsoft Intune, Windows Server, and Windows desktop operating systems
• Strong knowledge of Microsoft 365 administration
• Skilled in network and firewall troubleshooting
• Excellent understanding of email routing and related protocols

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance