Guest Engagement Manager - Groups & Birthdays

The Guest Engagement Manager – Groups & Birthdays oversees guest-facing museum functions, with a focus on group visits and birthday party management. The role is responsible for ensuring successful daily museum operations, providing an outstanding guest experience, and encouraging repeat visitation.

Requirements

• 1-2 years of experience in a customer service setting
• Experience with children in direct care settings preferred
• 2 years of management experience preferred

Benefits

• Medical, dental, vision insurance
• Health Savings and flexible spending accounts
• Life and AD&D insurance
• Short and Long-Term Disability
• Parking benefits and GoTriangle Bus Pass
• Paid time off for 17 vacation days and 9 holidays
• Eligible to participate in the Company’s 401k program with employer matching after a waiting period
• Employee Assistance Program
• Great Marbles Perks & Discounts
• Fitness Benefits