PeopleSoft Support Analyst

Role Overview

The PeopleSoft Support team supports a wide number of functional and technical processes within the Technology Department and the wider business, globally. The primary focus of the PeopleSoft Support Analyst is to support PeopleSoft implementation and banking platforms but will also be involved in any new software implementations, as well assisting the team in responding to changes from within the business.

What You Will Do

Prioritize, work on or re-assign service and incidence requests. Provide support and development of ad hoc and scheduled reports. Applications security administration. System maintenance / housekeeping: Security, GL structure and trees, Auditing Controls, Reporting templates including nVision and Query, sub-module interfacing, balancing checks.

Why It Might Be a Fit

Ability to work well under pressure. Process-driven. Motivated to self-learn and develop skills over time. A collaborative team player, approachable, self-efficient and influences a positive work environment.

Requirements

• Bachelor’s degree in a relevant field
• At least two (2+) years’ experience in supporting a PeopleSoft Financials system
• Excellent communication and organization skills
• Excellent time management skills and ability to work to strict deadlines
• Ability to prioritize multiple requests for support and deliver solutions quickly and accurately
• Ability to work as part of a team in an environment with changing expectations
• Experience working shift patterns

Benefits

• Salary Range: $100,000 to $150,000 per year
• Discretionary bonus
• Company Values: Be collaborative, Act with integrity, Be adaptable and entrepreneurial, Be respectful, Nurture talent