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Job description
Manage large amounts of incoming/outgoing call, email and chat queries, develop customer relationships, and identify customer needs to achieve satisfaction.
Handle customer complaints, provide solutions, keep records of customer interactions, and meet targets for assigned products/projects.
Proven customer support experience, strong communication skills, and ability to adapt/respond to different types of characters.
Company
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Corporate Services
MarketStar, with 36 years of experience, is the global leader in B2B sales outsourcing and the pioneer of Sales as a Service, a scalable model that delivers predictable revenue growth. The company accelerates revenue for clients—from multinational enterprises to high-growth brands—through pipeline development, customer acquisition, partner enablement, and customer success solutions that are powered by AI-driven insights and tightly integrated with CRM platforms. Operating in more than 90 countries with multilingual, in-region teams, MarketStar serves diverse industries such as SaaS, Cloud, Cybersecurity, AdTech, eCommerce, Hardware, and IT Services, ensuring measurable impact at every stage of the sales cycle. By combining a comprehensive suite of services—including lead generation, renewals management, partner and channel management, direct and channel sales, and customer success outsourcing—MarketStar creates growth for its clients, its people, and the communities it serves.