Sales Promoter (営業提案) - Marketing Executive

Sales Promoter (営業提案) - Marketing Executive responsible for promoting brand image, sales, concierge services, guest relations, and working with others in a team environment.

Requirements

• Promote awareness of brand image internally and externally
• Use sales techniques that maximize revenue while maintaining existing guest loyalty
• Assist guests for any questions they may have regarding the property
• Understand and be knowledgeable about MVC, Marriott properties, Marriott Bonvoy program, Tokyo Disney Resort, and the Sheraton Grande Tokyo Bay hotel
• Actively listen and respond positively to guest questions, concerns, and requests
• Thank guests with genuine appreciation
• Address guests' service needs in a professional, positive, and timely manner
• Speak to guests and co-workers using clear, appropriate and professional language
• Develop and maintain positive and productive working relationships with other employees and departments
• Comply with quality assurance expectations and standards
• Maintain confidentiality of proprietary materials and information
• Protect the privacy and security of guests and coworkers
• Follow company and department policies and procedures
• Ensure personal appearance is clean, hygienic, professional and in compliance with company policies and procedures