Franchise Partner (m/w/d)

We are currently looking for Franchise Customer Advisors (m/w/d) who will work 100% remotely with us to solve a social problem. Our role in the team

You will be responsible for advising potential customers in the 24-hour care sector, both by phone and in person on site.

• You will be responsible for independent customer acquisition through the expansion of a local network and the generation of recommendations.
• You will identify and verify the individual care needs and the home situation of the people to be cared for.
• You will present applications for caregivers through the marta platform with the goal of a successful conclusion.
• You will support and advise throughout the entire care deployment to ensure customer satisfaction, including regular satisfaction surveys, mediation in cases of problems, and support in caregiver changes.

What you bring to us

• You are enthusiastic about personal and telephone exchange with people and are characterized by empathy.
• You are an organizational talent and take on yourself with confidence.
• You show stress resistance and are able to support people and their relatives in emergency situations, as well as to mediate solutions in interpersonal difficulties.

Why marta?

• Flexible remote work on an independent basis as part of our franchise network
• Very attractive performance-based remuneration model & development opportunities (100% performance-based)
• Long-term perspective in the future and growth market of care and care

You will receive comprehensive training, access to industry-specific know-how, best-practice working methods, and technical systems for work. You will receive access to interest groups in your area through the nationwide marketing measures of marta and have direct access to caregivers through the marta platform.