Manager, Business/Systems Analysis - Sales Systems

The Manager, Business/Systems Analysis - Sales Systems will drive strategic platform projects to integrate new and existing businesses, improve usability, increase business efficiencies, and deliver enhancements and fixes to the sales and downstream systems and associated client portals. They will partner with diverse teams and business lines to bring innovative systems to life and ensure best in class governance and processes are being used.

Requirements

• Drive large scale systems improvement efforts of the Sales systems across the Mastercard Services organizations
• Partner with diverse teams and business lines to bring innovative systems to life
• Act as the bridge between business and tech stakeholders to collect business needs and implement solutions
• Collaborate with system engineering for systems projects including design and integration
• Provide training and support adoption to the Salesforce.com systems' user base
• Operational support of our product line campaigns
• Support investigation and resolution of issues, concerns and general requests
• Conduct periodic Quality Control checks and Data Audits

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement