2nd Line NOC Engineer

We are seeking a 2nd Line NOC Engineer to join a thriving technology company in Solihull. The role involves providing world-class customer service, supplier management, and fault management. The ideal candidate will have an IT qualification, experience in firewall fault finding, and a good understanding of helpdesk or customer service environments.

Requirements

• IT qualification (e.g. CCNA)
• Previous experience in firewall fault finding & change implementation
• Good understanding of helpdesk or customer service environment

Benefits

• Bonus Scheme
• Private Medical Insurance
• Income Protection
• Life assurance
• Pension
• 33 Days Holiday inc BH
• Cycle 2 Work Scheme