McKesson is seeking a Sr. Service Operations Manager - Enablement & Governance to support centralized IT operations coordination and IT service management governance activities for the US Oncology Network.
Requirements
- 7+ years of relevant experience in IT service management, IT operations, or enterprise technology environments
- Demonstrated leadership in major incident management and cross-functional operational coordination
- Proven ability to drive ITSM adoption, process improvement, and operational governance at scale
- Experience influencing stakeholders across enterprise and field-based team
- Strong executive communication skills with the ability to influence cross-functional stakeholders
- Proven ability to operate independently and drive outcomes in complex, fast-paced environments
- Analytical and data-driven approach to solving operational challenges and improving service performance
- Continuous improvement mindset with experience advancing process standardization and efficiency
Benefits
- Competitive compensation package
- Annual bonus or long-term incentive opportunities
- Other benefits
