Referral Management Specialist (MCP)

MUSC Community Physicians (MCP) is seeking a Referral Management Specialist to assist with scheduling appointments and providing customer service in a call center environment. The ideal candidate will have experience in a medical office or customer service environment and be able to work in a fast-paced environment.

Requirements

• High school diploma or equivalent (GED) and two years’ experience in a Medical Office, Call Center, and/or customer service business environment
• Ability to prioritize and coordinate multiple tasks in a busy environment
• Experience with computers and technology including Windows, Excel, and Intranet/Internet navigation tools
• Strong demonstrated verbal, written, problem solving and presentation skills

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program