Guest Service Manager (m/w/d)

Meliá is looking for a Guest Service Manager to ensure guests have a perfect hotel experience. Responsibilities include improving public areas, collecting guest feedback, and developing improvement ideas.

Requirements

• Completed training as a hotel manager or equivalent
• Experience in a responsible position in Customer/Guest Experience
• Warm and friendly personality with service orientation and mentality
• Strong communication skills and sense of responsibility
• Good knowledge of German and English, with Spanish and other foreign language skills as an asset

Benefits

• Exclusive loyalty program (My MeliáRewards)
• Flexible compensation and discounts on products and services