Discover an unlimited path in Meliá, where opportunities for growth and development are endless. Dive into a journey that will take you to work in various countries and be part of our extensive global family.
Requirements
- Familiarize yourself with the entire operational procedures and service standards corresponding to your department.
- Carry out check-in and check-out processes for clients in a satisfactory manner, meeting brand standards, showing interest in their stay and ensuring that their experience has been memorable.
- Actively participate in the upselling strategy, improving the guest experience.
- Establish a customer-focused approach, respecting the attributes of the brand.
- Manage billing for services and payment.
- Manage accommodation and requests, currency changes, and room changes.
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide range of products and services, promoting an active and healthy lifestyle.
