Property Claims Specialist

Join Mercury Insurance's Property Claims team as a Property Claims Specialist, where you'll help people restore their lives after unexpected events. As a Property Claims Specialist, you'll investigate and resolve claims, use imagery and advanced video technology, and provide exceptional customer service.

Requirements

• Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner
• Use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting
• Effectively and timely communicate with insureds and/or their representatives to resolve issues and ensure customer satisfaction
• Prioritize own responsibilities and effectively manage claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401(k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more