Teller Operations Supervisor - Downtown ASU

The Teller Operations Supervisor provides leadership to Tellers by modeling customer service and processing transactions. Duties include coaching Tellers, managing schedules, and performing audits.

Requirements

• A minimum of two years external banking experience in a teller role during the previous two years, or a minimum of three years external banking experience
• Demonstrated leadership experience
• Experience must include teller servicing and/or operational responsibilities
• Proven knowledge of banking products and services as well as standard banking procedures and regulations
• Excellent customer service skills, including oral and written communication
• Ability to work effectively as a team member and with customers
• Careful attention to detail and strong organizational skills
• Ability to establish credibility quickly with customers; demonstrate confident in dealing with his/ her peers
• Strong work ethic and high integrity
• Strong computer skills and proficiency with all Microsoft Office applications
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense

Benefits

• Shift differential for certain hours