Customer Service Representative

Role Overview

Performs a wide variety of tasks involving the coordination of customer service inquiries and problems. May provide research and responses to customer inquiries.

What You Will Do

Analyzes individual accounts, assists in solving customer problems, and initiates action for repair, replacement, return, or field service. Receives and processes sales orders, reviews orders for correct price and quantity, and prepares entries to associated records.

Why It Might Be a Fit

Requires excellent verbal and written communication skills, good organizational skills, and basic reading, writing, and math skills. 0-2 years of experience.

Requirements

• Excellent verbal and written communication skills
• Good organizational skills
• Word processing skills
• 10-key experience
• Familiarity with CRT
• Basic reading, writing, and math skills