Partner Engagement Manager

Role Overview

We are looking for a Partner Engagement Manager to own the success and outcomes of Midstream’s health system customers. This role is responsible for ensuring customers realize value quickly and consistently.

What You Will Do

Own customer outcomes, drive adoption and engagement, proactively manage account health, build deep, trusted relationships, turn customers into advocates, and support expansion through value.

Why It Might Be a Fit

Experienced in customer success or customer-facing roles, outcome-oriented, strong relationship builder, proactive and solution-oriented, commercially aware, and a high-ownership operator.

Requirements

• 5+ years of experience working closely with customers in SaaS, healthcare, or enterprise environments
• Experienced in customer success or customer-facing roles
• Outcome-oriented
• Strong relationship builder
• Proactive and solution-oriented
• Commercially aware
• High-ownership operator