Threat Response Analyst II role at Mimecast, working on human risk management and AI-powered threat detection, with responsibilities including analyzing phishing campaigns, providing security advice to customers, and working with cross-functional teams.
Requirements
- Analyse phishing/malicious email campaigns to identify IOC's.
- Categorize email threats and determine the best means of updating detection.
- Provide email security advice, expertise, and remediation to our customers.
- Research and investigate the latest security threats and their potential impact on Mimecast customers.
- Understand security policies within the Mimecast Administration Console and provide configuration suggestions to customers.
- Work with security vendors around threat detection techniques and remediation.
- Respond promptly to customer follow-up cases and address queries through internal communication channels related to the MEIR service offering.
- Leverage AI tools to enhance threat detection, analysis, and response processes.
- Train and answer questions from Associate or Level 1 Threat Response Analysts.
- Assist in the creation and delivery of threat intelligence reports.
- Identify opportunities for improved processes and systems.
- Work closely with other teams and individuals across Mimecast to ensure seamless communication and effective teamwork.
- Troubleshoot platform issues and escalate them to Engineering, Product, and Management teams as necessary for resolution.
Benefits
- Competitive salary
- Benefits package
- Opportunities for formal and on-the-job learning
- Cross-functional team collaboration
- Flexible working hours
