Senior PS Consultant

Miratech is a global IT services and consulting company looking for a Senior PS Consultant to join their team in designing and delivering modern cloud-based contact center solutions.

Requirements

• Serve as the primary technical point of contact for customers and internal stakeholders on cloud contact center solutions
• Design and deliver end-to-end solutions, including discovery workshops, requirements gathering, and technical design documentation
• Analyze business and technical requirements to define scalable and efficient architectures
• Own and evolve contact center solution architecture across cloud platforms
• Configure and customize solutions (IVR, routing strategies, integrations, automation)
• Lead implementation, deployment, and upgrade activities
• Collaborate with stakeholders and third-party vendors to ensure successful delivery
• Support go-live activities and ensure a smooth transition to production

Benefits

• Culture of Relentless Performance
• Competitive Pay and Benefits
• Work From Anywhere Culture
• Growth Mindset
• Global Impact
• Welcoming Multicultural Environment
• Social Sustainability Values