Assoc Field Service Engineer / FSE

As a Field Service Engineer at Spectra-Physics, you will partner with OEM Service group to support customer service, supporting overall OEM service and customers in various technical and service related problems of laser products.

Requirements

• Supporting customers in various technical and service related problems of laser products
• Responsible for supporting overall OEM service especially our major client's business that is currently ramping in Semi-industry
• Required the ability of timely, precise and effective communication and field incident reporting to the factory in order to efficiently solve field issues and provide support to customers in timely manner
• Required the highly specialized knowledge the customer's research content as well as product knowledge for sales support
• Required the ability to publish a formal report in document both in Japanese and English with a knowledge of MS office tools