Customer Support Representative (RO)

Customer Support Representative role at Motion, fully remote in Romania, providing superior support and immersed in a culture dedicated to growth, learning, and advancement.

Requirements

• Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
• Leverage knowledge base to efficiently address common customer queries
• Identify and escalate technical issues, prioritizing customer satisfaction

Benefits

• Attractive compensation with structured pay reviews every six months
• Clear pathways for advancement, from Senior Agent to Managerial and Customer Operations Analyst roles
• A culture that values internal growth and promotion
• A vibrant, collaborative, and innovative working atmosphere
• Respect for your time with a swift and transparent interview process