Assistant Customer Experience Manager

The Assistant Customer Experience Manager will coordinate the end-to-end process of turning a unit into a home, ensuring every detail is on track. This role will work closely with on-site teams, Lettings, Managing Agents, and suppliers to keep everything moving. The candidate will have at least 12 months of customer-facing experience, ideally in construction or a related field, and will be calm under pressure, firm but fair, and highly organized.

Requirements

• At least 12 months of customer-facing experience
• Ideally in construction or a related field
• Calm under pressure
• Firm but fair
• Highly organized

Benefits

• Private medical insurance
• Income Protection Insurance
• Life Assurance
• 25 days annual leave
• Enhanced maternity and paternity leave
• Workplace nursery salary sacrifice