Scheduling Coordinator I - FPA Access Center

The Scheduling Coordinator I role involves providing superior customer service to patients and visitors, scheduling appointments, and performing administrative duties. The position is part of the FPA Access Center, a centralized contact center for the Mount Sinai Health System.

Requirements

• Schedules patient FPA appointments and updates practice management system
• Collects patient demographics and insurance information and enters into practice management system
• Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed
• May schedule patient appointments for tests or consults
• May initiate reminder calls for next days appointments
• May act as liaison with Administrative Assistant staff to address patient concerns or other issues

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Life insurance
• Disability insurance