Senior Customer Success Manager

As a Senior Customer Success Manager at MOZN, you will own the end-to-end customer journey for a portfolio of strategic and high-impact accounts, focusing on customer health, adoption, satisfaction, and retention, while identifying growth opportunities.

Requirements

• 5–8+ years of experience in Customer Success or strategic account management
• Experience managing complex, enterprise, or regulated customers
• Strong stakeholder management and executive communication skills
• Proven ability to manage risk, adoption, and customer outcomes
• Advanced experience with Salesforce and CS tooling

Benefits

• Competitive compensation
• Top-tier health insurance
• Enabling culture