Customer Service Associate- Chat
Mr. CooperChennai, Tamil Nadu, India
Posted March 31, 2026
Full Time
About the Company
At Mr. Cooper, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Is Mr. Cooper your kind of place? If so, we can't wait to hear from you. Visit careers.mrcooper.com for current job openings. Mr. Cooper is a proud equal opportunity employer. NMLS #2119 Nationstar Mortgage LLC d/b/a Mr. Cooper Equal Housing Opportunity Legal: www.mrcooper.com/legal This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site. Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Mr. Cooper Group Inc. (NASDAQ: COOP).
Job Description
Join Mr. Cooper Group and make the dream of homeownership possible as a Customer Service Associate- Chat. Engage with customers via chat, provide accurate information about mortgage products, and guide customers through online platforms.
Requirements
- 1-2 years of customer service experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic knowledge of mortgage products and services
Benefits
- Medical, Dental, Vision Insurance
- 401(k) Plan
- Employee Stock Purchase Plan
- Life Insurance
- Disability Insurance
- Paid Time Off