Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
Provide application support for MRI Software's SaaS platforms, assisting clients with system configuration, data integrity, and business workflows. Work independently, take ownership of issues, and deliver high-standard client-facing support.
Provide support across multiple inbound channels, troubleshoot issues, manage and prioritize support tickets, communicate with clients, and collaborate with internal teams.
Ownership of support cases, strong troubleshooting capability, clear communication, ability to resolve issues independently, and consistent delivery against SLAs and customer satisfaction expectations.
Company
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Real Estate • Tech, Software & IT Services
MRI Software delivers data-driven real estate solutions that empower property owners, managers, and investors to optimize operations and enhance community living. The company’s flagship offerings include integrated property management platforms for multifamily and commercial assets, investment-management tools, and advanced analytics that turn market data into actionable insights. By blending cutting-edge proptech with deep industry expertise, MRI helps clients reduce costs, improve tenant experience, and drive long-term value. A culture of innovation, collaboration, and continuous learning attracts talent eager to shape the future of real-estate technology.