
Job description
As a Cloud Solution Architect (CSA) - Cloud & AI Apps, you will enable SMC (Small, Medium, and Corporate) customers & Partners to achieve their business outcomes, based on their investments in Microsoft technology. You will drive the team to ensure customers get value from their Microsoft investments.
You will adapt business models, plans, and solutions to insights, act as the voice of the customers (VOC)/partners, and lead customer/partner projects that implement technical architecture. You will also identify, escalate, and work to resolve technical blockers and route non-technical issues for removal.
The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical Application development architecture discussions with senior customer executives, Architects, IT Management, and Developers. You will have a passion for delivering customer success and be open to travel to customer site as needed by business.
Company

Tech, Software & IT Services
Microsoft is a global technology leader that builds software, services, and devices that empower individuals and organizations to achieve more. Its core offerings span operating systems, productivity suites, cloud infrastructure, AI and machine learning platforms, gaming, and mixed reality, delivered through a comprehensive ecosystem of business, developer, and consumer products. The company’s distinctive strength lies in its integration of cutting‑edge research—such as quantum computing—and its commitment to inclusive innovation, fostering a culture of curiosity, continuous learning, and collaboration across 190 countries. With a workforce of roughly 228,000 employees, Microsoft combines deep technical expertise with a mission to use technology as a force for good, making it an attractive destination for professionals seeking impact and growth.
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