Cloud Solution Architect - Dynamics 365

Role Overview

Join the Customer Experience and Success (CE&S) organization to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services. As a Cloud Solution Architect, you will drive positive Customer Satisfaction and become a trusted advisor to customers and partners, leveraging Microsoft Business Applications implementation expertise to enable defined Customer Success Plan outcomes.

What You Will Do

Drive customer satisfaction, provide feedback and insights to MS teams, develop opportunities to drive Customer Success business results, identify resolutions to issues blocking go-live or broad usage of projects, and drive continuous alignment and improvement of individual skills.

Why It Might Be a Fit

This is a customer-facing role that requires technical and business relationships, and the ability to drive business applications-focused technical and business strategies between the customer and Microsoft.

Requirements

• Relevant experience with Dynamics 365 or similar products
• Business proficiency in Japanese
• Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field
• 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• 4+ years experience working in a customer-facing role
• 4+ years experience working on technical projects
• Technical Certification in Cloud

Benefits

• Equal opportunity employer
• Religious accommodations and/or reasonable accommodation due to a disability during the application process