Cash Application Associate

The Cash Application Associate is responsible for executing and overseeing critical processes within the accounts receivable cycle, including accurate payment application, account reconciliations, discrepancy resolution, and serving as the first level of review prior to escalation to the Team Lead.

Requirements

• Accurately and timely apply customer payments (EFT, checks, ACH, etc.)
• Perform regular account reconciliations between the accounting system and internal platforms
• Investigate and resolve discrepancies related to payments, invoices, or misapplied funds.
• Review team members' work as a first-level quality check before reaching the Team Lead.
• Document procedures and suggest improvements to enhance efficiency and compliance.
• Act as the primary point of contact for Cash Application in collaboration with Accounts Receivable
• Support month-end close processes and assist with internal or external audits when needed.
• Help train new team members and assist in updating standard operating procedures (SOPs)